We at MyDomain are committed to the promotion of responsible gambling. Gambling according to us should be seen as source of pleasure and not as a way of financial problems with oneself. This policy explains how we implement responsible gambling and provides contacts for those who might need help.

Understanding Responsible Gambling

Responsible gambling means:

  • Seeing gambling as an amusement but not a money maker
  • Only betting what you can afford to lose
  • Setting time limits and bankrolls before starting playing
  • Not trying to recover lost cash
  • Not playing when you are disappointed or unhappy
  • Balancing gaming with other activities

Tips for Responsible Gambling

  • Have a Budget and Stick to It
  • Set Time Limits for Your Gaming Sessions
  • Take Regular Breaks
  • Avoid Drinking Alcohol or Using Drugs When Playing
  • Separate work, family issues and gambling
  • Keep Track of Your Game Time and Money Wagered on It

Recognizing Problem Gambling

These may include:

  • Spending more than affordable on it
  • Cannot control your habit anymore
  • Ignoring your job, family members’ needs in order to gamble
  • Hiding personal information about this behavior from others
  • Trying to win back amounts previously lost in games
  • Betting because one wants to forget troubles or relieve stress

It is important that you reach out if you identify these signs either in yourself or others.

Tools for Responsible Gambling

There are several tools available that will help you keep yourself under control:

Deposit Limits

Control how much you can deposit by choosing daily, weekly or monthly limits.

Time-Out

Stop playing for some time. The timeout period ranges from 24 hours up to 6 weeks.

Self-Exclusion

Prevent yourself from visiting our website during an extended period. Self-exclusion options vary from half a year up till 5 years.

If any of these tools catch your fancy, please get hold of our customer assistance team immediately.

Protecting Minors

Policy against underage gamblers:

We have to make sure that minors do not get involved in gambling. We verify the age of all users and do not allow anyone under 21 to use our services. Parents should:

  • Keep login details safe
  • Use parental control software
  • Educate children about the risks of gambling

Getting Help

If you or someone you know is struggling with gambling problems, help is available:

Remember, we want gambling to be fun for you. If it’s no longer entertaining or you are having problems due to games, take a step back and seek assistance.

Our Pledge

At MyDomain we promote responsible gaming. Our employees are trained to identify problem gamblers and offer support whenever needed. We continually evaluate and enhance our strategy on responsible gambling.

Questions or Concerns? Please email our customer support team at support@mydomain.com if any concerns arise regarding responsible gaming.

With responsible betting, the game remains interesting while still maintaining your way of life unaffected by it. Stay in charge and enjoy playing responsibly!